How to Get Loot Boxes in Overwatch - Leveling, Skins, and Sprays

Instead players will unlock these items called Loot Boxes, that when dropped will reward them with various items like: skins, sprays, and other cosmetic customizations.

Blizzard has also advised that players will be able to spend real money to unlock Loot Boxes once the final game releases.

These items can be received randomly from Loot Boxes, or crafted using the game’s credit system.