Ubisoft says it is “aware” of an issue that is impacting some Xbox players and preventing them from accessing their Ubisoft+ subscription.
“I gave it a few days to hopefully fix itself, and when it didn’t, I eventually opened a ticket with Ubisoft support.
Players first began reporting the issue on social media, with the original poster saying, “every other subscriber I know has the same issue” with accessing Ubisoft+.
In a statement to Eurogamer, Ubisoft said that it was “aware of a technical issue affecting a small number of players’ ability to link their Ubisoft+ subscription with Xbox and are investigating.”