Players say they can’t get refunds through Mediatonic’s player support Some Fall Guys players say they’re getting hit with numerous unintended purchases while browsing the free-to-play battle royale game’s shop, and that Mediatonic won’t refund those purchases.
According to player accounts, Fall Guys players have run into issues where, while previewing a cosmetic item, the game will automatically purchase it.
Reddit user hold_my_cocoa has created a massive thread on the Fall Guys subreddit, collecting a list of players who’ve lost Show Bucks (the in-game premium currency) or had accidental purchases in the game’s cosmetic store.
The Fall Guys Twitter account also tweeted out an apology.