As Yoshida noted in an interview with Siliconera during the 2021 Media Tour, Square Enix and the team are making efforts to deal with the increased FFXIV player base.
After 11 years of service, the player base hit 24 million FFXIV people.
During Final Fantasy XIV Director and Producer Naoki Yoshida’s opening remarks at the Endwalker 2021 Media Tour, he revealed how many people play now.
Back in April 2021, Square Enix offered an update on how many people play FFXIV.