Video: How Eve Online addressed exploit abuse with customer care

In this 2018 GDC talk, CCP Games’ David Einarsson discusses the handling of an impactful exploit in EVE Online and the many challenges entailed therein.

Those who purchased All Access passes to recent events like GDC or VRDC already have full access to GDC Vault, and interested parties can apply for the individual subscription via a GDC Vault subscription page.

If you haven’t seen it yet, take advantage of the fact that it’s now freely available to watch over on the official GDC YouTube channel!