The tool won’t record and retain voice conversations indefinitely; rather, Jensen explains that it’ll capture a 40 second long clip for the PlayStation team to review and only if the chat occurred in the last five minutes.
An unannounced PlayStation 5 feature became known to the world thanks to the latest PlayStation 4 firmware update, but the PlayStation team wants to assure its users that the new tool doesn’t mean it’ll be listening in on voice chats.
An unannounced PlayStation 5 feature became known to the world thanks to the latest PlayStation 4 firmware update, but the PlayStation team wants to assure its users that the new tool doesn’t mean it’ll be listening in on voice chats.
In the clarification shared to the PlayStation Blog, global consumer experience VP Catherine Jensen explains that the new PlayStation 5 reporting tool aims to let players report verbal harassment experienced through voice chat.